Petplan Review | Top 10 Pet Insurance Reviews

Reviewed by:  André Spiteri

The Gist

While Petplan doesn’t come cheap, a basic level of cover that’s superior even to some insurers’ most expensive plans more than justifies the expense.

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  • Available in all 50 states and Canada
  • Highly customizable 
  • Comprehensive coverage with no age restrictions


  • Cover for hereditary and chronic conditions is standard
  • Choose amount and frequency of deductible
  • Unlimited annual cover option and lifetime cover
  • Alternative therapies and Behavioral treatment are standard


  • No Wellness Cover
  • Relatively expensive

What Petplan covers 

While Petplan used to offer tiered plans, it has moved towards a model that offers one single, comprehensive policy which you can then customize by choosing your level of reimbursement (70% 80% or 90%), deductible ($100-$2,500), and annual limit($2,500-Unlimited).

Standard cover is extremely comprehensive, and includes accidents and injuries, diagnostic treatment, surgery, rehab, non-routine dental treatment, cancer cover, and even prescription medications. It’s hard to find this level of cover on a standard basic plan.  

What’s more, reimbursement is worked out on the actual cost of your bills, rather than what’s “customary”, as many other insurers do.

And if you take out a policy with an annual limit of $15,000 or more, they’ll also throw in some really great additional benefits, including behavioral treatments, death from illness or injury, and even lost and found advertising and rewards

Limits and Deductibles

Petplan is unique in that it’s one of the most customizable policies around.

It lets you choose whether to apply the deductible annually or per condition. You can also choose your deductible, starting from as low as $100 up to $2,500. The deductible can be increased in $50 increments.

In addition, you can also set your unlimited annual payout limit. This can be as low as $2,500 or completely unlimited coverage. Even better, there are no per condition limits or lifetime caps, which guarantees your furry friend’s care will be covered for the duration of an illness or injury, including chronic conditions like diabetes, allergies, cancers, KCS, etc.

Reimbursement is a straight 70%, 80% or 90% of your actual vet bills.

Value for Money

Petplan’s extensive coverage comes with an equally extensive price tag but will give you peace of mind that your pet is covered for the best possible medical care.

While it’s technically possible to insure a small, mixed breed cat for as low as $21.20, this would involve a rather low annual limit of $2,500, a $1,000 deductible and 70% reimbursement.

Shifting things around to a more reasonable $15,000 annual limit, plus a $500 annual deductible and 90% reimbursement raises the price to a rather steep $51.16 a month.

Of course, while the price might be a bit on the high side, you’re getting a lot of cover and a lot of customization options. Also, the periodontal disease and bilateral condition coverage add a lot to these comprehensive policies.

You can also get a lot of discounts that can knock off quite a reasonable chunk off your final bill. These include 5% off if you purchase your policy online 10% off if you’re military or ex-military and even 10% off if you offer pet insurance to your employees as a voluntary benefit.

Age Limits 

Petplan insures all pets over six months old, with no upper limits.

However, any pet over the age of six will need to undergo a vet exam within thirty days of being insured

The Fine Print: What Isn’t Covered

Like some other insurers, they divide pre-existing conditions into two categories: those that will be covered after a waiting period, and those that are considered incurable. There is no set list of incurable conditions, but only examples of what might be considered incurable, which could make for some uncertainty. However, Petplan provides a free medical underwriting option and their customer service is open 24/7/365 to help you understand exactly how the policy works.

Dental treatment is covered, not only for dental injury but also for periodontal disease in all teeth. Routine treatments such as cleaning aren’t covered.

Routine wellness care also isn’t covered, but treatment for some conditions will be excluded unless you prove your pet had a routine exam by a veterinarian within 12 months prior to policy.

Of course, as a responsible pet owner you’ll want to get your pet checked at regular intervals, whether this is covered or not. However, with Petplan you run the risk of having an otherwise valid claim rejected if you miss a visit


Petplan’s insurance policy has excellent standard cover and a lot of customization possibilities, which gives you a ton of flexibility. 


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Last Updated:  June 2016

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