Figo Pet Insurance Review

The Gist

Besides being comprehensive and affordable, Figo automatically syncs with the cloud, giving you access to your pet’s critical documents in seconds.

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  • Pet cloud
  • Full payment of emergency life-saving treatment
  • Comprehensive basic cover.


  • 100% reimbursement
  • Cover for hereditary conditions
  • Unlimited annual cover available
  • Extremely affordable


  • Obligatory wellness testing for older pets
  • Cover may be excluded unless you get your pet checked regularly


Figo Pet Insurance has three levels of cover - Essential, Preferred and Ultimate.

Coverage is extensive even on the Essential plan. In fact, the main difference between the three plans is really the annual limit.

Basic cover includes the diagnosis and injury of both accidents and illnesses; and extends to hereditary and congenital conditions, chronic conditions and even, if worst comes to worst, the cost of euthanasia. You’ll also get cover for rehabilitation, including the cost of any prostheses; as well as cover for advanced cancer treatments.

The Preferred plan will also throw in $250 for emergency pet boarding if you’re sick and $250 for advertising and a reward if your pet gets lost.

The Ultimate plan has higher limits on these benefits and up to $1,000 per policy period to cover emergency vacation cancellations as well as cover for your pet’s funeral expenses.

Figo’s most exciting and unique feature, however, is the pet cloud. Simply download the iOS or Android app and you’ll have access to your pet’s entire medical history at your fingertips. You can even submit claims and get paid via the app.

You’ll also get regular reminders when it’s time for your pet’s shots or checkups and an online pet profile together with a unique tag, making it a breeze to reunite with your pet if it wanders off and gets lost.

Limits and Deductibles

Figo has a range of limits and deductibles to choose from.

You can choose a $50, $100, $200 or $500 deductible, which is payable annually; as well as the level of reimbursement you’d like - 70%, 80%, 90% or even 100%.

You can go for 100% reimbursement even with the lowest deductible possible, which is really great value.

In addition, no deductible will be payable and you’ll be reimbursed the full 100% of your costs should your pet require emergency life-saving treatment.

Payment is based on your actual vet bills, rather than the customary cost of treatment.


Figo Pet Insurance is surprisingly affordable.

Insuring a small mixed-breed cat on the Essential plan with a $500 deductible and 70% reimbursement will set you back a mere $16.41 a month.

But even if you kick up reimbursement to 100% (and keep the $500 deductible), the plan is still incredibly priced at $25.59 a month, especially considering the extent of cover on offer.

Age Limits

You can insure any pet that’s 6 months old and up.

However, cats that are over 10 years old and dogs that are over 8 years old will need to be put on a senior wellness testing schedule.

Of course, as a responsible pet owner you should be doing this anyway. That said, it’s an added expense you’ll need to pay for out of pocket, as Figo Pet Insurance doesn’t cover wellness.

Fine Print

As with most other pet insurance providers, Figo Pet Insurance doesn’t cover pre-existing conditions.

There are also some waiting periods you need to be aware of. Injuries that occur within 5 days of purchasing the policy aren’t covered; and accidents that occur within 14 days are excluded too.

Injuries associated with the cruciate ligaments and patella have a six-month waiting period. However, you can waive it by having a vet examine your pet within 30 days of the policy and certify that it doesn’t have any knee-related pre-existing conditions.

While all this is relatively straightforward and easy to understand, there’s an exclusion that’s a bit less clear - failure to adhere to a vet’s preventative treatment and advice. While you most probably wouldn’t ignore your vet’s advice, this exclusion seems to be unnecessarily broad and will require you to pay for wellness cover out of pocket or get additional insurance from another provider.


It’s hard to find anything not to like about Figo Pet Insurance. It’s comprehensive, extremely affordable and has surprisingly few catches. You’ll also get access to a cloud service, which is sure to go down well with tech-savvy pet owners and come in very handy should you need access to your pet’s information quickly in an emergency situation.

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Last Updated:  October 2017

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